
FAQs
Greetings are rented for 24 hours. Rentals can be extended for $25 per additional day. Graduation bookings can be extended for 50% of regular price for every extra day. Please specify when booking.
We prefer at least a 7-day notice but will do our best to accommodate rush orders. Please order early to ensure availability.
Orders placed 72 hours or less of installation may incur a $25 rush fee.
Orders placed 48 hours or less of installation may incur a $35 rush fee.
Orders placed 24 hours or less of installation may incur a $50 rush fee
Same day rush bookings may incur a $75 or more rush fee.
We provide Free Delivery in our service area. View our service area.
If the installation address is outside of our service area and not within another franchises territory we may be able to accept the booking but will likely need to assess a nominal fee for time/mileage.
We deliver and decorate 7 days a week. We typically install your sign in the morning of the event before sunrise and pickup the next morning. Time depends on number of yards we have booked. Sometimes we may deliver after sunset the night before the day of your vent. However, if that timeframe does not work for you please let us know and we will work with you for a time that fits everyone’s schedule. We love surprises and want to ensure that is what your loved one receives.
There is a section on the order form to list where you would like the sign installed. If you do not fill that section out or for some reason the sign will not fit or we cannot access that location then we will use our best judgement.
The signs will not damage your grass yard. The yard signs are displayed on thin wire stakes which are barely seen when removed. If you have artificial turf or other surfaces that would not be penetrated please let us know where you would like the signs installed. Some customers ask to be installed in flower beds. We also have wooden platforms available for an additional fee that will go on any flat surface (indoors, driveways, etc).
No, you are paying to rent a customized sign and for the setting up and removal of the sign. We offer personalized celebratory signs that can be added to your yard designs or as a standalone for an additional charge. Those are yours to keep and we will work with you to design your keepsake sign!